Quality Service Manager

Cooper Farms
FB-icon twitter-icon linkedIn-icon email-icon Apply Now

Job Location

New Bremen, OH, US, 45869

Employment Type

Full Time

Job Posted On

10 September 2025

Job Overview

  • Job Category: Customer Service Representatives
  • Industry: Food Production
  • Application Deadline: 8 October 2025

Job Description

Cooper Farms is a family-owned farm and food company based in Northwest Ohio for over 85 years. A commitment to teamwork and quality has made us one of the top turkey, hog and egg companies in the U.S. and awarded the company and its team an excellent reputation. Our St. Henry Harvesting plant in Mercer County, Ohio, prepares the turkeys for further processing and distribution. Cooper Farms is currently seeking a Quality Service Manager to join our team in St. Henry.

The individual in this position will oversee all aspects of Quality Services and assist in the continual improvement of plant operations. We are looking for someone to provide leadership in a fast-paced environment while safely meeting production goals. Outstanding communication skills, both written and verbal, with the ability to communicate with people at all levels to strive towards continuous improvement is a must in this position.

SHIFT HOURS: Monday through Friday (salary role)

STARTING RATE: Commensurate with experience

ADDITIONAL PAY: Monthly and year-end profit-sharing bonuses (dependent upon company performance)

Job Functions:

  • Supervise and direct the tasks of all Quality Services team members, including those who are plant and laboratory technicians
  • Source out customer complaint causes and follow up with customer
  • Maintain good relations with USDA, customers, vendors, management, and other team members
  • Write and maintain the BRC program, laboratory procedures, SOPs, HACCP program, lotting/recalls, and GMPS
  • Maintain physical, chemical, and microbiological standards
  • Troubleshoot plant operations and advise plant management. This can include blueprints, operating procedures, new product lines, equipment, USDA regulations, etc.
  • Make final decisions on marginal quality products
  • Advise company personnel in USDA regulations and company operating procedures and policies
  • Assist in the research and development in new product lines
  • Write up company product specifications and continually update and monitor for accuracy
  • Keep current on lab procedures and implement procedures as needed
  • Set and meet goals in a timely manner
  • Prepare reports that assist the company in operations
  • Set and maintain departmental budget
  • Ensure that all proposed labels, products, and operating procedures are consistent and comply with USDA regulations
  • Demonstrate an active interest in producing quality products and services
Requirements
  • Minimum of a bachelor’s degree in Food Science or related field, with at least two years of experience in poultry quality service or food safety areas
  • Strong chemical and microbiological background
  • Technical knowledge of laboratory equipment
  • Excellent human relation skills and the to lead a team
  • Strong math and statistical skills
Summary

Cooper Farms consistently works to be more than a workplace to our team members. We provide…

  • Generous paid vacation immediately after hire
  • Six (6) paid holidays, plus two (2) floating holidays
  • Same Day Pay Available
  • Medical, Dental, Vision and Life Insurance
  • FREE healthcare clinics
  • 401(k) plan with company match
  • $300 yearly wellness reimbursement
  • Referral Bonus
  • Great deals on Cooper Farms deli and turkey products

…and so many more opportunities to earn and grow with the company. Apply today to learn what “More Than A Workplace” really means!

#HPIND

Apply Now

Top Searches

  • Jobs near me
  • Jobs hiring now
  • Employment opportunities near me
  • Hiring immediately near me

Job seekers searching for Cooper Farms

  • Employment at Cooper Farms
  • Cooper Farms Jobs
  • Careers in New Bremen
  • Cooper Farms Jobs near me
  • Jobs at Cooper Farms
  • Cooper Farms Job openings
  • full time Jobs in Ohio
  • Cooper Farms careers
  • Job openings in New Bremen
  • Cooper Farms Jobs in New Bremen

Other job titles you may consider

  • Customer Service Manager
  • Automotive Service Manager
  • Store Manager
  • Service Technician
  • Sales Manager
  • Operations Manager
  • General Manager
  • Account Manager
  • Assistant Manager
  • Services Manager

Trending Searches in New Bremen, OH

  • Service Manager Jobs in New Bremen, Ohio
  • Hiring Service Manager Jobs in New Bremen
  • Service Manager Job openings in Ohio
  • full time Jobs near New Bremen
  • Service Manager Jobs near New Bremen
  • Immediate hiring near New Bremen, Ohio
  • Service Manager Jobs hiring in New Bremen, Ohio
  • Jobs hiring in Ohio

Job Overview

  • Job Category: Customer Service Representatives
  • Industry: Food Production
  • Application Deadline: 8 October 2025